About Us

Link Hills Pharmacy is situated in the Watercrest Mall at the Checkers entrance. It has an A grade rating with the pharmacy council and has been meeting the health care needs of our community since 1974!

The passion for personal service has been the foundation that keeps this community health pharmacy alive and vibrant.

Pauline Rundles has been the owner of the pharmacy for the past 7 years. She has further qualified and registered as a Primary Health care Therapist and counsellor with the Pharmacy Council, which entitles her to consult with patients and offer advice and medication, including certain prescription items such as antibiotics and injections. This offering is targeted for convenience to non-medical aid patients including domestic workers. A small consult fee applies.

Pauline is backed up by pharmacists Heather Shepperson and Sandy Hazel as well as their capable team of assistants in the front shop.

“Prevent disease rather than treat it” – that is Pauline’s ethos and she is qualified on how to keep you healthy in today’s challenging and stressful commercial world. Our rushed lifestyles and demands need to be balanced to ensure optimal health.

After all “health is wealth” so avoid medical bills and pop in for key tips on how to prevent and combat illness.

Why is there an increase in irritable bowel and anxiety? We have some answers and tested solutions.

Meet the Team



Pharmacist | Owner

Bought Link Hills pharmacy from original owner Patrick Lewis in 2010 having working with him previously for  periods whilst locuming and furthering her studies in Primary health care, business management and psychology. “It was great taking ownership of the first pharmacy in the upper highway which Patrick opened in 1975” says Pauline. Pauline’s passion is preventative health care and with her Primary Care Drug Therapy qualification she is licensed to consult with patients and has a S22A permit to dispense certain prescription medications e.g antibiotics for most ailments as well as administer injections etc. This helps her offer customers affordable extended healthcare. Owning an independent community pharmacy has many challenges and rewards which drives Pauline’s commitment to personalized service and advising her patients on their chronic diseases and how to prevent disease. Health is wealth! With the help of Heather, sister Cindy and all the staff. “we have a good team and we all work well and have fun together – that’s important” says Pauline.  Our emergency 24 hours after hours call out offering has been a benefit to all upper highway residents since 2018.



Pharmacist | Partner

Heather has been working at Link Hills Pharmacy for almost 13 years and can be found in the dispensary. Beyond dispensing prescriptions, her valuable insights on medication, dosage, and potential side effects help customers make informed decisions and feel confident that their well-being is a priority. She enjoys reading and gardening.




Cindy has always wanted to help people. Her dream was to be a nurse, vet or social worker. She fulfilled her dream of becoming a nurse and hasn't regretted it. She has been working at Link Hills Pharmacy for 3 years and has been able to help many patients. Her dedication, compassion, and commitment to promoting health make patients feel assured of the care they will be receiving. Cindy's hobbies and interests lie in gardening, being outdoors, reading, and going to old bookstores and nurseries.



Pharmacy Intern

Kayleigh finished her degree and is working as a pharmacist intern at Link Hills Pharmacy. Her friendly, helpful way of dealing with customers leaves a good impression on anyone who meets her. Arts and crafts is her favourite pastime to relax and unwind.




Candy has been working at Link Hills since last year and she loves helping people, addressing customer inquiries, offering assistance, and maintaining a well-organised front end. Her favourite pastime is reading novels.



Accounts/ Office Manager

Siobhan has been working as Link Hills Pharmacy's accounts manager for the last 8 years. With meticulous attention to detail, she manages transactions, maintains records, and ensures compliance. Her expertise is invaluable, contributing to the efficiency and success of the pharmacy. Her hobbies include reading, travelling, hiking, and family activities.



Front Shop Manager

Shelly-Lynn has been at Link Hills Pharmacy for 9 years. Combined with her past pharmacy experience, her dedication to fast, efficient service creates a positive impact, making Link Hills a go-to destination for customers. She has a passion for ancient history with a bachelor's degree in it as well as in English. Her other interests include reading, watching history series, and adult colouring.



Front Shop Assistant

Irene has been working at Link Hills for almost 3.5 years. Her front shop and over-the-counter experience has equipped her with a good understanding of customer needs and the ability to provide expert assistance. She has a passion for natural medicne and loves being creative in the shop with gift tables and other arrangements and events. Her hobbies are genealogy, scrapbooking, and reading.



Nutrition practitioner

Melody has always had a passion for good health and nutrition. She fulfilled her dream by studying Holistic Nutrition after which, she opened her practice - "Be Well With Mel." As a holistic nutrition practitioner, she understands the factors that influence one's health and helps her clients to improve their health by getting to the root cause of their issues and then applying a personalized plan based on their unique needs. Melody is a big road runner - from 4km time trials to the Comrades and anything in between. Another runner to look out for at the next Comrades Marathon! Fashion and designing her own styles are also hobbies she enjoys. She loves spending time with her husband and children on the beach.



Front Shop Assistant

Mandy is a long-time member of Link Hills Pharmacy having been working there for the last 32 years. With her many years of experience, she can be found helping out all over the pharmacy. Originally she wanted to work with plants, but after working at the pharmacy, she's never left. Mandy enjoys fishing, hiking, reading, watching sports and the outdoors.



Pharmacy Assistant

Having always wanted to work in a pharmacy, Siphamandla is working his 3rd year doing his dream job at Link Hills Pharmacy as a qualified Basic Pharmacist Assistant. His hobbies are running and always having a smile for everyone he meets. Watch out for him at the next Comrades Marathon!



Stock Receiving

Sthembile began working at Link Hills Pharmacy in 2021. Her dedication to stock and deliveries ensures that essential medications are readily available for you. She is continuing her studies in logistics. Her hobbies include social media, watching movies, and spending time with friends.



Stock Receiving

Sanele has been working at Link Hills Pharmacy for 1.5 years. He works behind the scenes in the stockroom helping to make sure that you have medication readily available to you at any time. He has an interest in music and enjoys marketing and stargazing.



Front Shop Assistant

Thobile started working at Link Hills Pharmacy in 2016. She studied accounting, but her desire was to be a nurse so that she could help people. However, when she started working at Link Hills, she was so excited and felt like it was almost the same thing. While she is not a nurse, she is able to help people in a different way as she works the front store and she loves it! Her favourite things to do are cooking, baking, and gyming.



Front Shop Assistant

Many of you have probably met Shelly-Ann as you walk into the pharmacy and are greeted by a smile and a readiness to assist. She has a passion for beauty and skincare with 7 years experience. When she is not working, she loves spending time with her husband and three kids, doing puzzles, reading, and cooking simple food.




If you've ordered medication to be delivered, you have quite likely met Glynn at some point. She has been working at Link Hills Pharmacy since 2020 and loves helping and meeting people. What better way to do both than delivering medication! Glynn likes reading, watching series, gardening and spending time in the outdoors.



Pharmacist Assistant

Blessing has been at Link Hills Pharmacy for about 8 months now. Having always wanted to work in the healthcare field, he loves working at Link Hills. He has 20 years of experience in the industry and you will find him in the dispensary, wearing a smile and ready to assist you. He is a qualified Post Basic Pharmacist Assistant. His hobbies are listening to music, and travelling. He also loves spending time with his wife and 2 kids.



Pharmacist Assistant

Viviene is a qualified Post Basic Pharmacist Assistant and has been at Link Hills Pharmacy for a year. It wasn't what she initially wanted to do, but she absolutely loves it and has been working in a pharmacy for almost 30 years. With a passion for serving and helping people, she has found the perfect job! Needlework, crafts and reading are among her interests and hobbies. She also loves spending time with her children and grandchildren.




Having always had a desire to help people, Kerry either wanted to be a lawyer or a nurse. She chose to be a nurse and loves it! With 21 years of nursing experience, she brings a lot to Link Hills Pharmacy and its commitment to its customers' and patients' well-being. Her hobbies are netball and horse riding. She loves spending time with her kids.




Inge has been at Link Hills Pharmacy for about 7 months and it is her passion. She creates a welcoming environment with her compassionate and kind demeanour that helps patients feel at ease and cared for. The only thing that beats her passion for the pharmacy is her family. She loves reading and scrapbooking in her free time.




Having always wanted to be a nurse and help people, Wendy is celebrating her 48th year of nursing. She loves oncology and is trained in both adult and paediatrics. She works part-time at the Link Hills Pharmacy clinic and part-time at an oncology clinic. On Tuesdays, she works with children with cancer. Her hobbies and interests are baking, cooking, and swimming.




Angelique's passion is skin care. She has been in the beauty industry for 15 years and loves working with the Esse brand, which she has been working with for the last 5 years. She loves working with people and is very passionate about body and skin wellness. Contact her for skin analysis, lymph drainage, and beauty advice.



Front shop assistant

Vanessa has been working at Link Hills Pharmacy for just over a year. She began her journey in the pharmaceutical industry in her previous job and wants to continue growing in it. Working as a cashier and front store assistant allows her to help customers in various ways. She also helps in the stock room. Movies, documentaries, and being out in nature are some of the hobbies she really enjoys. Since joining Link Hills Pharmacy, she has also been doing modules to increase her knowledge. She loves walking her dog, Smokie.



General Worker

Rosemary works behind the scenes, ensuring a safe and hygienic environment for both customers and staff that upholds the pharmacy's commitment to health and wellness. She loves dancing, cooking, and hygiene.